Maintenance
Our comprehensive maintenance and service solutions for your logistics system and loading technology offer a whole host of benefits:
Reliability and uptime
Regular maintenance helps to identify and resolve potential issues early on, which makes your logistics system more reliable and minimises downtime.
Optimum performance
All components of your logistics system are optimised for maximum performance. This not only boosts efficiency, but also lowers your operating costs.
Longer service life
Signs of wear are detected and addressed early on to extend the service life of your logistics system.
Safety
Our maintenance work helps to reduce accidents and damage by ensuring that your logistics system is always compliant with the latest safety standards.
Cost savings
Preventive maintenance helps you avoid expensive repairs and unexpected downtime, which lowers costs and increases the cost-effectiveness of your system in the long run.
Customer satisfaction
Regular maintenance ensures your logistics system operates smoothly, so you can deliver on time and keep your customers happy.
On-site service technicians and support
Do you have more important things to do than maintain your system yourself?Then leave all of your maintenance tasks to us. We can even assign resident service technicians to your premises if that’s what you prefer.
We’ll take care of your systems so you can focus on what matters most with complete peace of mind.
Get in touch.
Our technical sales representatives will be happy to advise you.
The maintenance contract
The maintenance contract is one of the most important contributions to maximizing the availability and increasing the lifespan of your system.The created maintenance plan includes all necessary maintenance activities for the systems.
Our service offerings:
- 1st-Level Support: On-site support during operating hours to ensure high availability by minimizing the number and duration of disruptions and ensuring quick resolution.
- 2nd-Level Support: You manage the system with your own personnel, while we perform mainte-nance at regular intervals according to our checklists. Additionally, we are available 24/7 through our emergency service for fault and repair resolution.
- 3rd-Level Support: You manage and maintain your systems yourself. If needed, our service tech-nicians support you with maintenance inspections. Of course, we are available 24/7 for emergency and repair services. Our team is happy to help you plan the right time for the maintenance of your system.
