Maintenance, Repair work & Spare parts

Maintenance

The maintenance contract ranks among the major contributions to ensure maximum availability and maximum service life of your system.

The maintenance plan drawn up for this purpose includes all necessary maintenance work on the systems.

The report produced after each visit documents the work carried out and the condition of the system as follows:

  • Clear, easy-to-follow summary of the general condition
  • Work performed divided up into repair and maintenance work
  • Definition of the wearing parts and their characteristics
  • Inspection report for the purpose of checking and correct execution of in-house maintenance

Repair work

You can reach us 24 hours a day,
365 days a year on
+41 844 44 54 36 or +49 231 9750 5010

Our experienced and well-trained personnel will assist you with expert advice. Our on-call service contract guarantees top priority in dealing with any breakdowns as well as short response times in their diagnosis and rectification. The range of measures extends from a remote intervention to on-site Service.

Spare parts

The “spare parts package as a starter set” contains all the important components for the availability of your system. The scope of the spare parts package reflects the system availability requirements and takes account of procurement and transport times as well as cost minimisation.

We maintain spare parts depots in Brislach (Basel / Switzerland), Oberwangen (Bern / Switzerland) and Dortmund (Germany).

Our service centre team ensures that spare parts used by us on site are replaced. We are happy to offer you 24-hour spare part service, allowing you to order around the clock and guaranteeing rapid handling. Our specialists are available to you quickly and reliably on-site and will take over the installation of spare parts.