Even after the purchase and installation of your system, we still there for you! With 20 years of experience we are a highly skilled service team with around 50 employees.
The services comprise: servicing (preventive maintenance) and repair work (repairs, faults, replacements, etc.), spare part procurement, system analysis and consultancy, refurbishment and retrofit.
- 24-h Call Center
- Switzerland +41 844 44 54 36
- Germany +49 231 9750 5010
- Preventive maintenance and continuous inspection
- Repair and overhaul service
- Fast response times, rapid localisation and correction of faults
- Regional service outlet in your area
- Remote access / Remote diagnosis
- Spare parts management
- System analysis / Consulting and Training
- Reconstruction and modernisation, retrofit
- 1st level Support
On-site system support during normal working hours guarantees a high level of availability thanks to the low number and short duration of breakdowns.
- 2nd level Support
You look after the system with your own personnel; we service the system in accordance with our checklists at regular intervals and are available 24 hours a day to deal with faults and repairs through our breakdown Service.
- 3rd level Support
You look after and service your system yourself; where the need arises our service technicians provide support during maintenance inspections and are available 24 hours a day through our breakdown and repair service. Our team will be pleased to help find the perfect time for the maintenance of your System.